Last Updated: December 2025
Welcome to Jellora.
We operate as an online platform and are committed to protecting your privacy and personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
For any questions regarding this policy, please contact us:
Email: jellora.com@gmail.com
1. Information We Collect
1.1 Personal Information Provided by You
When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing details (processed securely by payment gateways)
- Any information submitted through our contact forms
1.2 Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address
- Browser and device information
- Pages viewed
- Cookie data
- Time spent on site
2. How We Use Your Information
We use your data to:
- Process and fulfil your orders
- Communicate with suppliers for product delivery (dropshipping operations)
- Provide customer support
- Improve our website and services
- Prevent fraud and enhance security
- Comply with general legal and administrative requirements
3. Sharing Your Information
As a dropshipping website, we may share certain information with trusted third parties only when necessary for order fulfilment.
We may share data with:
- Suppliers and fulfillment partners
- Payment processors
- Shipping carriers
- Analytics and hosting providers
We do not sell or rent personal information.
All service providers are required to handle your data responsibly and securely.
4. Legal Basis for Processing Data
We process your data based on:
- Contract (when you place an order)
- Legitimate interests (to operate and improve our services)
- Consent (for optional features or marketing)
- Legal obligations
5. Cookies and Tracking Technologies
We use cookies to:
- Monitor website performance
- Personalise user experience
- Analyse website traffic
- Enable essential site functions (e.g., shopping cart)
You can disable cookies in your browser settings at any time.
6. International Data Transfers
Because dropshipping may involve suppliers located in different countries, your shipping information may be transferred internationally only when necessary to deliver your order.
We ensure these transfers are handled securely.
7. Data Retention
We retain your data only as long as necessary for:
- Fulfilling your orders
- Customer support
- Record-keeping and general legal requirements
After this period, data will be deleted or anonymised.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Restrict or object to certain processing
- Request a copy of your data
- File a complaint with your local data protection authority
To exercise these rights, contact: jellora.com@gmail.com
9. Security Measures
We use a variety of security measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure payment gateways
- Limited access to customer information
However, no online data transmission is 100% secure.
10. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.
11. Children’s Privacy
We do not knowingly collect information from individuals under the age of 13.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
13. Contact Information
For questions about this Privacy Policy or your personal information, please contact:
Email: jellora.com@gmail.com